Returns & Exchanges
At DeoDap, we strive to ensure your complete satisfaction with every purchase. If you are not entirely happy with your order, our streamlined return policy allows you to request a refund or exchange within 7 days of delivery.
Return Process
- 1.Initiate Request
Log into your DeoDap account, navigate to your order history, and select the 'Return/Exchange' button for the specific item.
- 2.Quality Inspection
Ensure the product is in its original packaging with all tags intact; our team will review your request and photos within 24-48 hours.
- 3.Package Pickup
Once approved, a courier will be scheduled to pick up the package from your doorstep at no additional cost for defective items.
- 4.Refund Processing
After the item reaches our warehouse and passes quality checks, your refund will be credited to your original payment method within 5-7 business days.